We are thankful for the cornucopia of businesses that have blessed us with their knowledge, wisdom, and enthusiasm. We wanted to give you a sample of some of our favorites! These businesses offer products and/or services in the Reno and Northern Nevada area. We invite you to get creative and find a unique one-of-a-kind gift for everyone on your list! Want to buy locally, but don't know how to turn house cleaning or live entertainment into a Christmas gift? Just ask! We can help! Thank you, Reno, for giving back with your gifting this year! Activities, Trips and Tours: Clear the clutter with something to do! EntertainingFor the Kids (and Kids at Heart) Health, Wellness & BeautyFine Art, Customized Art--prices ranging from $5 to $5000 For the Gun EnthusiastHome Improvement Good Eats, Drinks and Catering for your Holiday Party Over 21 CrowdFor the Business OwnerFor the Auto Fanatic Charities to SupportNeed a place for your Pets for the holidays? Do you love your Local Businesses? Like and Share below! :)
An issue escalated, and I took the time to email each of the 3 parties individually, with their own unique email that pertained particularly to him/her. Why? Because I care. Too often we think that including everyone on an email thread will make us seem helpful and informational. Unfortunately, your readers don't see it that way. While everybody likes a good mystery, business owners don't want to read through a 5 email chain to decipher why they got one, too. Reasons you may have gotten that email: 1) The sender wanted to tattle, and thought Showing was better than Telling 2) The sender was attempting to be efficient 3) The sender simply doesn't have the technical skills to send you a pertinent attachment without the extra fluff 4) The sender feels powerless, but found the mighty Reply-All button 5) The sender is preparing to go to court (with you), and this email chain is about to make its way into evidence (sorry Judge!!!) None of these are good signs! How to de-escalate and communicate the issue efficiently: 1) Step away from the issue for a minute (hour or even a day). Take a deep breath. If you're panicked, you'll do something crazy. 2) Have the facts clear in your head (just the facts; not those pesky opinions) 3) Send a clear and concise email to each party. If you gotta "show" the facts, copy and paste the relevant portion of the email and explain: "I was confused about the direction to take, because of Bob's email: Bob said: I love unicorns!!!!!" 4) Give a resolution in each email, pertaining to each party: Sally, let's go forward with moving the project deadline to the 30th! Bob, let's talk by phone tomorrow at 3pm to figure out the unicorns! Pat, we are handling the project and will notify you when we're ready for the rainbows! 5) Don't be afraid to pick up the phone! Sometimes we can get on the same page faster with a phone call. Many business owners receive hundreds of emails a day (and I'm not talking about spam). These are real emails that require a response or an action. Forcing people to read through all of YOUR mail, too, is disrespectful and inefficient. If your organization requires ALL parties to read ALL emails, you won't be able to grow. If it is absolutely necessary to share all emails, change up your process. Instead of replying-all, just get together and play "office" in the same room together. Designate a reader, and when an email arrives, the reader can go ahead and share the details in real time! As a group, you can collectively reply. Your email address can simply be: thecollectivevoice@companyname.sarcasm In order to bring consistency to one of our favorite websites, we created a form for the client to fill out for inputting new information. The website features different Tours, and departure and arrival times are key to the operation. We were getting inconsistent formatting in the times (2pm, 2PM, 2:00 PM, 2:00 AM, 2ish) and a typical Date/Time field didn't give us the programming functionality needed to automate other features of the website. Who knew it would be so hard to Google a list of times for a dropdown menu? I share this list here for anyone else who was trying to find a simple list of times to include in a form! Copy/paste at will! 5 Different Time Choices to Choose From: To combine any of these columns, copy/paste each set into ONE column in an Excel sheet. Then sort! Paste into Notepad to keep the list format. Then paste into your website. Need to include some HTML? Do a Replace-All in Notepad: Find: AM Replace with: AM <br><li> Replace-All Find: PM Replace with: PM <br><li> Replace-All
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