5-Minute Update request:
We are happy to offer one complimentary update to our hosting clients.
Rules of the Program
Examples of requests:
What if I have questions?
We would love to be able to answer all the questions our clients have. We reserve our time for clients on our maintenance plans.
Our time to resolve a problem is a fraction of the industry standard. Our maintenance rates are a fraction of the industry standard.
We cannot allow courtesy updates if the program is abused by any or all clients. Reserve update requests for emergencies and requests that could be made in one sentence.