You've probably got some questions about how to get into your website, who controls your website, and who owns your website. Please review the information below to clarify the jargon and get answers!
Domain, Website, Hosting There are three pieces to your website: the domain, the website and the hosting. I relate these to a house. The website is the house, the hosting is the property that the house sits on, and the domain is your postal address. These components work together to bring you your website. Each of these components can be taken apart, moved and matched up with other components to bring you a new website, a new domain, or a new host. DOMAIN: yourBusiness.com Do I own my domain name? Yes. Where is my domain name? In Waking Girl's GoDaddy account. Can I access my domain name? Generally no. For the protection of our clients we cannot give free-for-all access to our account. We may be able to assign access to specific services for unique cases. Can I move my domain name? Yes. Just set up your own GoDaddy account and email the Username and Email address, and we'll initiate an Account Change. What will happen if I move my domain name? Services may be disrupted. We charge $100/hour to reinstate any services as a result of a requested domain Account Change. Do I have to pay for my domain name? Yes. We either include the cost of your domain with your hosting or maintenance plan or charge $15/year for just a domain. Why is it set up this way? We started holding onto domain names because:
What would it cost for me to manage my own domain name? You will need to pay renewal fees to GoDaddy which vary from $10-$15/year. If your domain expires there is a short grace period in which you may retrieve the domain name for an additional $80. Beyond the grace period your domain may be selected to go to auction, at which time the domain could run from $400 to $4000, and up. WEBSITE: that pretty thing with your logo, text, pictures and buttons! Do I own my website? Yes. Where is my website? In one of Waking Girl's Weebly accounts. Can I access my website? Yes. Use your Weebly log-in credentials to access the website and make edits or see stats. Don't have these? Please contact us and ask for your Weebly log-in info. Can I move my website? Yes. We can send you a compressed folder of your website files, or we can move your website to a new Weebly account. Just send us an email address that has never been associated with a Weebly account and a request to move your website. What will happen if I move my website? Services may be disrupted. Many features will only work on the Weebly platform. Ecommerce features and products will not transfer to a new Weebly account. Do I have to pay for my website? Yes, you have to pay for the initial build of your website. After that--it belongs to you! Why is it set up this way? Weebly allows us to build websites quickly and reliably. Weebly allows us to build and still give access to clients to make changes. What would it cost for me to manage my own website? It's free! You may also hire another web designer or an intern or your favorite office manager to handle your website updates for you. HOSTING: the online storage place where your website files live. Do I own my hosting? No. Where is my hosting? In Weebly's secure servers. Can I access my hosting? Yes. Use your Weebly log-in credentials to access the hosting and make edits or see stats. Don't have these? Please email and ask for your Weebly log-in info. Can I move my hosting? No, but you may move your website to a new Weebly account. Just send us an email address that has never been associated with a Weebly account and a request to move your website. Can I move my hosting to a traditional server? Not easily. You may attempt to upload your exported website files to a traditional server, but it will require advanced coding to make the website fully functional, and we cannot guarantee all functions will work. What will happen if I move to a new host? Services may be disrupted. Many features will only work on the Weebly platform. Ecommerce features and products will not transfer to a new Weebly account. Do I have to pay for my hosting? Yes, Waking Girl charges $14/month for hosting. This fee is included if you're on a Maintenance Plan. Why is it set up this way? We work on the Weebly host because it is integrated with a building platform that allows us to build quickly and reliably. Going back to our home metaphor, Weebly is like the mother of all gated communities, with a pool and club house and 24/7 security services. What would it cost for me to manage my own website? Weebly's Pro Service runs $9.83/month, which is payable 6 months in advance. Additional fees may apply for eCommerce and Membership services. I'm nervous about the whereabouts of my website, but want to keep working with Waking Girl. For some business owners full control makes the most sense. Full control generally costs you more money, but a restful sleep is well worth it! To move everything into your full control please do the following:
Please understand that additional fees will apply for further maintenance to your website. It does take extra time to access websites and domains outside of the Waking Girl accounts. I'm tired of Waking Girl and want to work with someone else. Hey! Thanks for being honest! :) We have a limited number of Weebly accounts and only want very happy clients using our accounts. Please send the information above so we can get you out! We look forward to assisting you! Let us know how we can help! |
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